Terms of Service

Overview

Welcome to CassedyCandles.com. These Terms of Service (referred to as “we” throughout this document) govern your use of our website, products, and services. By accessing or using CassedyCandles.com, or purchasing from us, you agree to comply with our Terms in full.

At Cassedy Candles, we are dedicated to providing you with exceptional luxury candles and a seamless shopping experience. Please read these Terms carefully before using our site or placing an order. If you do not agree to all of these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time. Your continued use of CassedyCandles.com after such changes means you accept the updated Terms.

SECTION 1 – ACCEPTANCE OF TERMS

By accessing or using our website and purchasing our products, you affirm that you are at least 18 years old—or the age of majority in your jurisdiction—and legally capable of entering into binding contracts. You agree to comply with all applicable laws and regulations when using our services.

These Terms apply to all visitors, users, and others who access or use the Service. Your continued use of the website constitutes acceptance of any changes or updates to these Terms.

SECTION 2 – CHANGES TO TERMS

We reserve the right to update, modify, or revise these Terms at any time without prior notice. Any changes will become effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.

Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using our site and services immediately.

SECTION 3 – PRODUCTS AND SERVICES

Cassedy Candles offers luxury scented candles and related products designed to create a warm and inviting ambiance. We are committed to high quality, safety, and customer satisfaction. However, because of the nature of our products, colors, scent perception, and packaging may vary slightly from the images or descriptions shown on our website.

We reserve the right to modify, update, or discontinue any product or service at any time without prior notice. While we strive to provide accurate product descriptions and images, the actual products you receive may differ slightly.

SECTION 4 – ORDERING AND PAYMENT

When you place an order through our website, you agree to provide accurate, current, and complete information about yourself, including your name, billing and shipping addresses, payment details, and contact information. You are responsible for promptly updating this information to ensure successful order processing.

All orders are subject to product availability and acceptance by us. Payment is due at the time of purchase, and we accept the payment methods displayed on our checkout page. Prices, promotions, and product availability are subject to change without prior notice.

Please review our Refund and Return Policy for information on cancellations, returns, and refunds.

SECTION 5 – PRODUCT DISPLAY AND AVAILABILITY

We make every effort to display product colors, sizes, and features accurately on our website. However, variations may occur due to differences in monitor settings, lighting conditions, and individual perception. Therefore, we cannot guarantee that the product you see on your screen will exactly match the actual item.

Product availability is subject to change without prior notice. Occasionally, we may need to cancel orders due to stock shortages or errors in product information. In such cases, we will notify you promptly and offer suitable alternatives or refunds.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide complete, accurate, and up-to-date billing and account information when placing orders. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, inaccuracies, or violations of these Terms.

To prevent misuse or bulk purchasing by unauthorized resellers, we may limit quantities per person, household, or order. Orders suspected to be placed by resellers, dealers, or distributors may be canceled.

If your order is canceled or modified, we will make reasonable efforts to notify you using the contact information you provided.

 

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

Our website may offer access to third-party tools or services, such as payment gateways, social media plugins, review platforms, or shipping and tracking apps like Shopify’s Shop app or Track123.

These tools are provided “as is,” and we do not guarantee their availability, functionality, or security. Your use of any third-party tools is at your own risk. We recommend reviewing the terms of use and privacy policies of these third-party services before engaging with them.

These services may automatically send you updates about your orders, including tracking and delivery status, to keep you informed.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites or resources provided for your convenience or informational purposes. We do not control, endorse, or assume any responsibility for the content, accuracy, privacy policies, or practices of these external sites.

Accessing and using third-party websites is done at your own risk. We strongly recommend reviewing the terms, privacy policies, and other relevant information of any third-party sites before engaging in transactions or sharing your personal data.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us comments, suggestions, or ideas related to our products or services, you grant Cassedy Candles a worldwide, royalty-free, irrevocable license to use, reproduce, modify, publish, distribute, and otherwise exploit such content for any purpose.

You agree not to submit any content that is unlawful, defamatory, infringing, harmful, or otherwise objectionable. We reserve the right, at our sole discretion, to remove, edit, or refuse any submissions that violate these Terms or are deemed inappropriate.

You acknowledge that you are solely responsible for any comments or submissions you provide, including any legal liability that may arise from them.

SECTION 10 – PERSONAL INFORMATION AND PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy. We collect, store, and use your personal data in accordance with applicable privacy laws and our stated privacy practices.

We may share shipping and tracking information with third-party services, including Shopify’s Shop app and Track123, to keep you updated on your order status.

We are committed to protecting your privacy and ensuring that your information is handled securely. We encourage you to carefully review our Privacy Policy to understand how we collect, use, and safeguard your data, as well as your rights regarding your personal information.

By using our website and services, you acknowledge and agree to the terms outlined in our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

While we strive to ensure that all information provided on our website and through our services is accurate and up-to-date, errors or omissions may occasionally occur. This includes, but is not limited to, product descriptions, pricing, availability, and shipping details.

We reserve the right to correct any such errors, inaccuracies, or omissions at any time without prior notice. If an order has been placed based on incorrect information, we may cancel or refuse to fulfill the order and will notify you accordingly.

Except as required by law, we have no obligation to update or revise any information on our website or services.

SECTION 12 – PROHIBITED USES

You agree that you will not use our website, services, or products for any unlawful, unauthorized, or harmful purpose, including but not limited to:

  • Violating any applicable local, state, national, or international laws or regulations;
  • Infringing upon or violating any intellectual property rights, including copyrights, trademarks, or patents;
  • Posting, transmitting, or distributing any content that is harmful, abusive, defamatory, obscene, offensive, or otherwise objectionable;
  • Uploading, distributing, or transmitting any viruses, malware, ransomware, or other malicious code that could damage or interfere with the functioning of our website or the devices of others;
  • Collecting, harvesting, or storing personal data about other users without their explicit consent;
  • Sending unsolicited promotional or commercial communications, including spam or phishing attempts;
  • Attempting to bypass, undermine, or circumvent any security or access controls implemented on our website or services.

Any violation of these prohibited uses may result in immediate suspension or termination of your access to our services without prior notice and may subject you to legal action to the fullest extent permitted by law.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our services and products are provided on an “as is” and “as available” basis without any express or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive to provide reliable and secure access to our website and services, we do not guarantee uninterrupted, error-free, or secure access at all times. We disclaim any liability for any issues, interruptions, or errors that may occur.

To the fullest extent permitted by applicable law, Cassedy Candles, its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, loss of data, or other intangible losses, arising out of or related to your use or inability to use our products or services, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cassedy Candles, including our officers, directors, employees, affiliates, agents, contractors, suppliers, and partners, from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees and court costs.

This indemnification applies if such claims or damages arise out of or relate to:

  • Your breach or violation of these Terms of Service
  • Your misuse or improper use of our website, services, or products
  • Any unlawful, negligent, or wrongful act or omission by you

Your violation of any rights of a third party, including intellectual property rights, privacy rights, or other legal rights.

By agreeing to indemnify us, you promise to take responsibility for defending us and covering any losses or costs incurred as a result of your actions or failures related to your use of Cassedy Candles’ services.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable by a court or other competent authority, that provision will be deemed severed from these Terms to the extent necessary to make it enforceable. The remainder of the Terms will remain in full force and effect.

We and you agree to negotiate in good faith to replace any unenforceable provision with a valid provision that most closely approximates the intent and economic effect of the original provision.

SECTION 16 – TERMINATION

These Terms of Service will remain in effect unless and until terminated by either you or Cassedy Candles.

You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or simply by discontinuing your use of the website. If you wish to delete your customer account, you may do so by contacting us directly at the contact information provided in Section 20.

We reserve the right, in our sole discretion, to suspend or terminate your access to our website or services at any time, without prior notice or liability, for any reason, including but not limited to a violation of these Terms of Service or any applicable law or regulation.

Termination of your use of the service does not relieve you of any obligations or liabilities incurred prior to the date of termination. All provisions of these Terms which by their nature should survive termination—including ownership provisions, warranty disclaimers, indemnity, and limitations of liability—shall continue to apply after termination.

We also reserve the right to discontinue or modify any part of our website or services at any time, with or without notice.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any other legal notices, policies, or operating rules posted by us on our website or in connection with our services—including but not limited to our Privacy Policy and Refund Policy—constitute the entire agreement and understanding between you and Cassedy Candles. They govern your use of our website and services, superseding any prior or contemporaneous agreements, communications, proposals, or understandings, whether oral or written.

No additional verbal or written communication, marketing material, or conversation will create any warranty or obligation that is not expressly stated in these Terms. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

You acknowledge that by using our site or services, you are agreeing to these Terms as the complete and exclusive statement of the terms of the agreement.

SECTION 18 – GOVERNING LAW

These Terms of Service, and any separate agreements under which we provide you with products or services, shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without regard to any conflict of law principles.

By accessing or using our website and services, you agree that any disputes or claims arising out of or relating to these Terms, your use of the site, or any products or services purchased from us, shall be subject to the exclusive jurisdiction of the courts located in the State of New Jersey. You hereby consent to the personal jurisdiction and venue of such courts.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time. Updates will be posted on this page, and the revised Terms will be effective immediately upon posting.

For significant changes, we will provide notice via email or prominent notice on our website.

Your continued use after changes means you accept the updated Terms.

SECTION 20 – CONTACT INFORMATION

Cassedy Candles
New Jersey, United States
Email: CassedyCandles@gmail.com
Website: https://www.cassedycandles.com

Thank you for choosing Cassedy Candles. We look forward to brightening your space and heart with our products.

Last updated: February 24, 2026